Access-controlled review process

The review begins before a consultation.

Initial contact is followed by a review of suitability, urgency and potential conflicts. A personal decision consultation ordinarily takes place only after the question, available evidence and appropriate scope have been clarified.Transparency RegisterTR 05TR 04

Defined sequence

From a focused inquiry to documented reasoning.

The sequence protects both confidentiality and decision quality. Sensitive records are not requested until the inquiry has been reviewed and an appropriate secure channel has been established.

  1. 01

    Confidential inquiry

    Provide only the information required for initial assessment: contact details, country and time zone, a concise description, current treatment status, indicative timing and whether a complication or revision is involved.

    Possible output

    Receipt is acknowledged without implying acceptance.

  2. 02

    Suitability, urgency and conflicts

    The inquiry is considered against competence, capacity, information quality, practical feasibility and potential conflicts. Urgent clinical concerns must be directed to an appropriate emergency service or treating clinician.

    Possible output

    Invitation to preliminary review, a focused clarification request, deferral or non-acceptance.

  3. 03

    Confidential preliminary review

    Only after clearance to this stage may relevant history, reports, imaging, product information, existing proposals or standardised photographs be requested through an appropriate secure process.

    Possible output

    A preliminary definition of the matter, material information gaps and a proposed scope.

  4. 04

    Mandate definition

    The question, matters to be examined, required information, roles, communication permissions, confidentiality, timing, decision milestones and intended deliverables are defined in writing.

    Possible output

    No report without a defined question. No unannounced expansion of scope.

  5. 05

    Evidence and system review

    The review examines the client, indication, alternatives and the system expected to deliver care—including the clinician, facility, anaesthesia, product, follow-up, revision capability and international handover where relevant.

    Possible output

    Documented findings and an explicit evidence map.

  6. 06

    Red flags and decision brief

    Verified findings are separated from unresolved or unverifiable points. Options, risk conditions and no-go criteria are assembled into a decision instrument.

    Possible output

    A report, red-flag analysis, option comparison, risk matrix or recommendation to proceed, modify, defer, seek further opinion or not proceed.

  7. 07

    Personal decision consultation

    The consultation interprets findings, addresses conflicts between objectives and risk, discusses uncertainty and determines the next step. It is not merely an information-gathering appointment.

    Possible output

    A reasoned, client-specific decision pathway.

  8. 08

    Coordination and continuity

    Only where expressly included may subsequent work involve assessment of selected clinicians, preparation of consultation questions, coordination of consultations, review of the final plan, international handover, postoperative interpretation or defined long-term review points.

    Possible output

    Selection by fit and system resilience—not prominence.

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Information discipline

Confidentiality begins with restraint.

Do not submit full medical records, intimate photographs, identity documents, genetic information or large unencrypted files through the initial inquiry. Sensitive material should only be requested after a suitable secure process and lawful basis have been established.

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Medical urgency

This is not an emergency service.

If symptoms may require urgent assessment, contact an appropriate local emergency service or licensed medical facility without waiting for a review response.

Mandate definition

A defined scope is part of the service.

The written mandate fixes the decision question, the evidence boundary and the form of the result.

Transparency RegisterTR 05TR 04
  • The precise question and decision to be supported
  • Matters included—and expressly excluded
  • Required information and client participation
  • Role boundaries and authorised communications
  • Form of the result and intended use
  • Timeframe, decision points and subsequent continuity work

Private access

Start with a concise preliminary inquiry.

Provide only enough information to assess fit, urgency, conflicts and the likely scope. No medical files or sensitive images are requested at this stage.